Shipping policy

Last updated: September 29, 2026

Order processing time

Orders are typically processed and prepared for shipment within 2-5 business days of being placed. You will receive a confirmation email with tracking information once your order has shipped.

Shipping times

Because our products are shipped directly from our supplier network, most US orders arrive 7-18 days after the order is placed. Delivery to other countries may take longer depending on your location and local customs processing. These are estimates only and are not guaranteed.

Shipping destinations

We currently ship to the United States, Canada, the United Kingdom, and Australia. If your country is not listed at checkout, please contact us at xiangjingdun87@gmail.com to check availability.

Customs, duties, and taxes

International orders may be subject to customs fees, import duties, or taxes levied by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We are not able to predict what these charges may be, as they vary by country.

Delays

While we make every effort to ensure timely delivery, delays can occasionally occur due to customs processing, carrier issues, weather, or other events outside our control. We appreciate your patience and will do our best to assist if your order is significantly delayed.

Contact us

If you have any questions about shipping, please contact us at xiangjingdun87@gmail.com.